Overview
At Vixpod Motion, we respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, book a consultation, or use our creative services.
Privacy Policy
How Vixpod Motion protects your information.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Country
- Time zone
- Company or brand name
- Project details
- Messages sent through contact forms
- Consultation booking details
- Files, links, or references shared for video editing work
- Website usage data such as browser type, device type, pages visited, and basic analytics information
2. How We Use Your Information
We use your information to respond to enquiries, book and manage free consultations, contact you about your project, provide creative services, send project updates, improve our website and services, prevent spam, fraud, or misuse, and analyse website performance.
We do not use your personal information for unnecessary or unrelated purposes.
3. Consultation Booking
When you book a consultation with Vixpod Motion, we may collect your name, contact details, country, time zone, selected date, selected time, and meeting preferences. This information is used only to manage your consultation and communicate with you.
4. Cookies and Tracking
Our website may use cookies or similar technologies to improve performance, remember preferences, and understand how visitors use the website.
We may use tools such as analytics tools, booking tools, contact forms, or website performance tools. You can disable cookies through your browser settings, but some website features may not work properly.
5. Sharing Your Information
We do not sell your personal information.
We may share limited information only with trusted service providers that help us run our business, such as website hosting providers, email service providers, booking tools, analytics tools, payment processors, and cloud storage tools. These providers are only allowed to use your information for the service they provide to us.
6. Payment Information
If you make a payment for our services, payment details may be processed by a secure third-party payment provider. Vixpod Motion does not store your full card, UPI, or banking details on the website.
7. Data Security
We take reasonable steps to protect your information from unauthorised access, misuse, loss, or disclosure.
However, no online platform is completely secure, so please avoid sharing highly sensitive information through website forms unless necessary.
8. Data Retention
We keep your information only for as long as needed to respond to your enquiry, complete your project, maintain business records, meet legal or accounting requirements, and improve our services.
When your information is no longer needed, we may delete or anonymise it.
9. Your Privacy Rights
Depending on your location, you may have the right to request access to your personal information, request correction of incorrect information, request deletion of your information, withdraw consent, object to certain data use, and ask how your data is used.
To request any of these, contact us through the contact form or email provided on the Vixpod Motion website.
10. Children's Privacy
Our website and services are not intended for children. We do not knowingly collect personal information from children. If we discover that such information has been collected, we will take steps to delete it.
11. Third-Party Links
Our website may contain links to third-party websites, tools, portfolios, social media pages, or booking platforms.
Vixpod Motion is not responsible for the privacy practices or content of third-party websites. Users should read their privacy policies before sharing information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes should appear on this page with the updated date.
13. Contact Us
For privacy questions, data requests, or concerns, users can contact Vixpod Motion through the website contact form or official email.